Your leadership team is the driving force of any change you want to bring to your organization. We tend to underestimate the number of changes that will happen to our leadership team when we begin a transformation journey. When it comes to starting on major change I often see over half the leadership team turnover during the next two to three years. So, if […]
Here’s the challenge: Transform your IT organization. Drive meaningful business value and measurable ROI. Anticipate and avoid a myriad of traps, roadblocks and pitfalls. Navigate untold human factors and crucial conversations—including leadership issues, competition for limited resources and plain old naysayers. Then, once all of that is complete, you can finally begin the task of delivering a successful project. Sounds like fun, right? Fortunately, it […]
Recently, I had the pleasure of joining Steven Neuner and Bob Gibbons on their entrepreneurial radio segment, The Next Level Show. Their tagline is “Conversations that Propel Business.” I hope my interview has done just that. The interview felt quick, but we were able to cover a lot of ground when it comes to the topic of business and technology strategies. We discussed how Concentre […]
In 2016, businesses are racing towards digital and technological transformation. They are acquiring smaller companies and the associated capabilities, growing internal IT budgets and/or departments, restructuring their entire strategy and IT planning, and launching digital projects and platforms in search of improved ROI. Throughout these transformations, many things can happen to the business and its strategy. When a business transformation makes headlines, the employees here […]
As enterprises embark on the path to digital transformation in hopes of becoming more responsive and proactive, business leaders are recognizing the need for IT strategy. However, even with a strategic initiative in place, most IT organizations fail to effectively execute and/or deliver the desired results. In either scenario, IT executives often struggle to demonstrate the value technology brings to the business across the enterprise. […]
Most business leaders are quick to claim they put customers first. In our experience, that’s not always the case. All too often in business, revenue comes first—and the customer is a distant second. In other instances, the customer comes first—but at a detriment to the business. When a handful of customers drive the majority of revenues, business leaders want to invest in keeping those buyers […]
The Inca Trail is an 8-mile stretch of uneven terrain that leads travelers to the site of the ancient citadel of Machu Picchu. Having recently led a group of fellow entrepreneurs on a trip to the Andean compound, I can attest that not only does the hike seem much longer than eight miles, but also that the experience was as emotionally profound as it was […]
Recently I spoke at the Evanta CIO Conference in Dallas, talking with Randy Sloan, the CIO of Southwest Airlines, about the transformation of the Technology function from “cost center to value creator” in a journey he has led over the last three years. But I spent most of my time listening to a number of other speakers and influencers: Ed Dolanski (CEO of Aviall), Mike Rawlings (Mayor of Dallas), Kevin […]