Hurricane Harvey: What Leaders Can Learn from the Storm

Hurricane Harvey: What Leaders Can Learn from the Storm

The most predictable thing about hurricanes is that they will happen. Inevitably, one of those harmless clouds out in the ocean will grow from tiny speck into a massive storm that wreaks havoc on whatever communities are unfortunate enough to stand in its way. In the wake of Hurricane Harvey, the media has been flooded with stories of heroism, images of heartbreaking loss, and endless […]

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Driving Innovation Based on What (and Who) You Know

Driving Innovation Based on What (and Who) You Know

At one point or another, it seems that nearly every one of our clients has struggled to drive innovation. Whether they want to generate new ideas, evaluate which ideas have the most potential, manage the processes that can ensure maximum impact, or even “fail faster” on less promising ideas, innovation leaders face challenges at almost every turn. While it’s important for organizations to generate, nurture, […]

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4 Steps to Speed Up Value Delivery with Valu-ocity™

4 Steps to Speed Up Value Delivery with Valu-ocity™

One of the consistent challenges that Chief Information Officers (CIOs) and technology leaders face is the pressure that comes from business leaders and customers – more, faster, better. Business customers crystallize the pressure from shareholders, the board, and the chief executive, who are all asking the CIO to work faster to deliver more within a shorter period of time. However, what they’re really asking is […]

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Minding the Gap: Tracking Business Capabilities to Drive Value

Minding the Gap: Tracking Business Capabilities to Drive Value

As an organization moves through a digital transformation or major IT initiative, it’s essential for leadership to understand how every department adds value, advances the core business objectives and aligns with the corporate strategy. This is especially true for IT, as stakeholders strive to break down the language barrier between technology and business. But the pace of change, the demands of the business, and confusion […]

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“The Magnificent Seven” – Client Service Excellence Begins with Recruiting

“The Magnificent Seven” – Client Service Excellence Begins with Recruiting

“The Magnificent Seven”—starring Yul Brenner and Steve McQueen—is one of my all-time favorite films. I watched the 1960s classic again recently, and it struck me as an allegory on the importance of recruiting. At Concentre, we strive to consistently deliver excellence. To do that, it takes talented people aligned around common goals and principles. In “The Magnificent Seven,” the residents of a small village under […]

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Concentre-land Makes IT Transformation Seriously Fun

Concentre-land Makes IT Transformation Seriously Fun

Here’s the challenge: Transform your IT organization. Drive meaningful business value and measurable ROI. Anticipate and avoid a myriad of traps, roadblocks and pitfalls. Navigate untold human factors and crucial conversations—including leadership issues, competition for limited resources and plain old naysayers. Then, once all of that is complete, you can finally begin the task of delivering a successful project. Sounds like fun, right? Fortunately, it […]

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Insights into Shadow IT

Insights into Shadow IT

In 2016, businesses are racing towards digital and technological transformation. They are growing internal IT budgets and/or departments, restructuring their entire strategy and IT planning, and launching digital projects and platforms in search of improved ROI. Throughout these transformations, many things can happen to the business and its strategy. When changes within IT organizations turn into a global trend, the employees here at Concentre get […]

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Pitfalls of Blindly Following Benchmarks

Pitfalls of Blindly Following Benchmarks

Ronald Reagan gave us a familiar dictum: “Trust, but verify.” When companies compare themselves to industry leaders or competitors, it’s often with the assumption that those other organizations have got it right. That’s sometimes the case, but it’s not always true. It’s important to observe and understand how different organizations operate. All too frequently, however, companies look to industry benchmarks as the be-all and end-all. […]

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The Next Level Show: Business Strategies & the Technology Function

The Next Level Show: Business Strategies & the Technology Function

Recently, I had the pleasure of joining Steven Neuner and Bob Gibbons on their entrepreneurial radio segment, The Next Level Show. Their tagline is “Conversations that Propel Business.” I hope my interview has done just that. The interview felt quick, but we were able to cover a lot of ground when it comes to the topic of business and technology strategies. We discussed how Concentre […]

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The Cost of Not Having a Plan

The Cost of Not Having a Plan

For many businesses, this is the time of year that is taken up with discussions on annual planning. On one end of the spectrum, some companies we have worked with have started their process in July and are wrapping up by the time October comes around. For others, annual planning can bleed into the new year. To some on the edges of the process, it […]

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